Frequently Asked Questions

Find answers to common questions, or reach out if you need more help.

How do I reset my password?

How do I invite my team?

Can I upgrade or downgrade my plan?

Where can I find detailed guides for each feature?

Contact & Support

Can't find what you need? Our team is here to help!

General questions

For anything not covered in the FAQ, feel free to get in touch with our friendly support team.

support@dectrack.at →

Report a bug

Spotted a technical issue? Let us know and we’ll get on it ASAP.

bugs@dectrack.at →

Technical support

Need help with something specific? Our tech support team is happy to assist.

tech@dectrack.at →